Content：Date:2008-07-31 19:44

Hello. I have a general question about your products. Are all dresses, coats and shirts authentic and original? Is it overstock, or why can you make so good offers? best regards.

Reply：Date:2008-08-01 08:00

Hi Ben, I am Victoria. all clothes in our store is from the original factory directly. they are brand new designers with good fabric and high quality.  and that's why price are low. don't hesitate to purchase if you like something. thank you very much.

Content：Date:2008-07-18 07:19

hi, as I can't make my order , please let me know how can I do my order and pay by paypal. Also let me know if this dress is available in Large, in yellow,thank you.

Reply：Date:2008-07-18 07:26

Hello, glad to see you here.it is easy for you to shop here.first you'd better to register to be a member,and then you can putthe items what you like to the shopping cart,that will help you to make an order.after you finish to select,then click the checkout button you may pay by paypal.about this item ,we will check items and send parcel asap. thanks and see you later.

Content：Date:2008-06-12 07:03

Hello please can you tell me the measurement of coat,item number 9436. I search a long coat and my europe size is 36-38 can you tell me what size the best is for me. or maybe another coat? Thank you very much Els

Reply：Date:2008-06-12 07:17

Hi dear,thank you so much for the question.according to your Europe size,the US size 6 or size L is most fit you.but you'd better give me your measurements such as bust/waist/hips,so that i can decide the correct size for you.i also sent you an email,you can reply me by this email address: info@shopyop.com ,thanks and wait to hear from you.

Content：Date:2008-06-04 13:30

I usually purchase at bluefly.com . I am interested in your goods but having some questions. 1. I am living in Norway, is it possible the shipping charge could be lower? 2. What if I bought the wrong size? can I exchange for other size?

Reply：Date:2008-06-04 19:20

Hi Dear Pauline~thank you for the question..
for the shipping cost for this coat to Norway,we will do combine shipping for you if you buy 2 coats or more, only $10 for each addition coat. .about the size,i think if you are not sure on the size,you can give me the measurements such as bust/waist/hips,so the i can give you suggest on the correct size.if there still be any other question,contact me please by this email address: info@shopyop.com, thanks and wait to hear from you.regards Victoria

Content：Date:2008-05-30 12:18

Hello, I found your store from yahoo. I'm interested in this dress. could you please tell me how long is the dress and what size fit me? My measurement are 93-70-93 cm= 36.5-27.5-36.5 inch.

Reply：Date:2008-05-30 12:27

Hi,according to your measurements,the size 38 fit for you.the length of this dress is about 99cm.if have other question,also can contact me by this email address: info@shopyop.com, thank you.

Content：Date:2008-05-23 19:04

i love the style it looks great ! and goo coindition im looking foward to purchasing it!

Reply：Date:2008-05-23 19:09

Thank you very much. just let me know what can I do for you? wait to hear from you.regards,Victoria

Content：Date:2008-05-20 19:54

Hello. I have just made an order, and I have asked you to send me the size 6. My measures are 86-66-89, is that the correct size? thank you very much for your attention.

Reply：Date:2008-05-20 19:57

Hi,I am Victoria. according to your measurements ,the size 4 (equals to size M)is more fit you.please let me know which size you want to take, thank you.

Content：Date:2008-05-15 15:22

Hi - I usually shop on Outlets-Online.net (which has the exact same merchandise as you) but your prices are much lower. The issue is that your shipping charges are very high, and their shipping is free. Is there any way that we can work out a better shipping option? I know my order will be at least $500 US.

Reply：Date:2008-05-15 15:30

Hello,I am Victoria.many thanks for yoru question. actually, our shipping charges is very low. and now you will receive free shipping if you purchase $160.  since your order will be at least $500, you will save more than $50 on shipping. please check below:
http://www.shopyop.com/index.php?gOo=article_details.dwt&articleid=32
thank you very much.

Content：Date:2008-04-14 12:29

Before I order, I'd like to know if you have item # 8115,8116 in stock and I wanna compare size 4 with size 6. I don't wanna waste time and money due to the wrong size. Please give me the exact measurement of them. Thank you so much. Lastly, I need the coat in this spring so that I want you to send the item ASAF. ^^

Reply：Date:2008-04-15 20:47

yes,items in stock now, below is Just Approximate Measurements ,
for size 6 :Chest  - 38.5" ,shoulder to shoulder is 15~15.5" ;
for size 4 :Chest  - 37" ,shoulder to shoulder is 13.5~14" , thank you.

Content：Date:2008-04-03 22:59

hi i want to ask if the MARC JACOBS RUNWAY WOOL TRENCH COAT is authentik or not thx!

Reply：Date:2008-04-05 07:23

please show me the item number,thank you.

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